Frequently Asked Questions

You can purchase our products at our webstore (here!). Alternatively, you could place your orders by sending us a direct message via WhatsApp or Instagram.

Completed order are not allowed to change/refund and cancellation order.

Currently we don’t support adding to or removing items from an existing order. Please email us at info@themerakystore.com with your order number and we will try to assist you the best we can.

We will ship out the order together with pre-order items unless customer request. An additional shipping fee may be charged. 

Please contact us at info@themeraky.com or drop us a direct message via Facebook/Instagram. We will get back to you as soon as possible.